How Utsanzi Tech collects, uses, and protects your personal information when you use our products, services, and website.
This policy applies to all visitors and clients of Utsanzi Tech, including users of Kubhuka, Utsanzi SMS, and all other products and services we provide.
Utsanzi Tech (also referred to as "we", "us", or "our") is a Zimbabwe-based ICT company providing software products, technology services, and solar installations to businesses and individuals. Our registered address is 12 Westwood Rd, Southdowns, Gweru, Midlands, Zimbabwe.
We are the data controller for personal information collected through this website and our software products.
When you use products such as Kubhuka or Utsanzi SMS, we may collect operational data required to provide those services, including guest records, student records, transaction data, and system usage logs. This data is processed strictly to deliver the contracted service.
We use the information we collect to:
We will not use your personal information for purposes incompatible with those listed above without obtaining your prior consent.
We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:
We engage trusted third-party companies to assist in delivering our services — such as payment processors, cloud hosting providers, and email delivery platforms. These parties are bound by confidentiality obligations and may only use your data to perform services on our behalf.
We may disclose your information where required to do so by Zimbabwean law, court order, or government authority, or where we believe in good faith that disclosure is necessary to protect the rights, property, or safety of Utsanzi Tech, our clients, or the public.
In the event of a merger, acquisition, or sale of all or substantially all of our assets, personal data may be transferred as part of that transaction. We will notify affected users before personal data is transferred and becomes subject to a different privacy policy.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted data transmission (HTTPS/TLS), access controls, and regular security reviews.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security and encourage you to take precautions such as using strong passwords and not sharing account credentials.
We retain personal information only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. When data is no longer required, we securely delete or anonymise it.
Specific retention periods:
Subject to applicable Zimbabwean law, you have the right to:
To exercise any of these rights, contact us using the details in Section 11. We will respond to all requests within 30 days.
Our website uses cookies and similar technologies to enhance your browsing experience and analyse site traffic. We use:
You can control cookie settings through your browser. Disabling cookies may affect certain features of the website.
Our website and commercial services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent.
Note: Utsanzi SMS is a school management system used by educational institutions. Any student data processed through this platform is done so under the authority of the school as data controller and is subject to the school's own privacy policies. Utsanzi Tech acts as a data processor in this context.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify affected users by email.
Your continued use of our website or services after any changes constitutes your acceptance of the revised policy.
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
12 Westwood Rd, Southdowns, Gweru, Midlands, Zimbabwe
Email: sales@utsanzi.com
Phone: +263 77 573 3292